Your online portal is designed to be a convenient, self-service hub for staying informed, making payments, submitting requests, and tracking your communication with the management team.

• Password Login – Click the Log In button at the top right of the screen, enter your Email and Password, then click Log In. If you don’t remember your password, click “Forgot Password?” to receive a reset link by email.
• Log In With Code – Click the Log In button, select Log In With Code, enter your Email and select “Send One Time Code”. A secure code will be emailed to you. Enter the code on the login screen to access your account.

For your security, one-time codes are valid for a short time and should not be shared with anyone.

If you don’t have portal access yet, click Log In and then select Sign Up.

• If you have your account number or registration key, complete the sign-up form.

• If you don’t have that information, click “Don’t have an account number or registration key?” and fill out the alternative form.

Please ensure your information matches what is on file so your account can be verified and linked to your property.

If you have any questions, contact us at info@packard-1.com.

• Confirm you are using the same email address that is on file with your association.
• Check your spam/junk folder if you don’t see a reset link or one-time code email.
• If you’re still unable to log in, please contact us at info@packard-1.com for assistance.